Is managing the software on your corporate computers a manual process for you?
It doesn't have to be.
Some organizations have yet to implement automated programs for effectively managing their servers and desktops. They are utilizing manual processes for the full range of administration activities – from physically taking inventory of what software is on their machines, to manually installing programs when redeploying a crashed machine. These organizations are incurring incredibly high IT support costs, and are not providing the level of service they should be. These systems are also subject to high risks associated with human error, and are likely to have pervasive system vulnerability.
Not only are these organizations paying unnecessarily high IT support costs, but also they are at a significant competitive disadvantage. There are measurable business consequences - critical business production systems may fail, or security-sensitive systems could be maliciously exploited - all leading to a potential loss in productivity, time, access to business applications and subsequent revenue.
Business Impact of Poor
Server and Desktop Management |
Hard Costs |
Soft Costs |
- Loss of business-critical data
- High support burdens
- Inability to track corporate software/licensing assets
- Cost of any deployment is unreasonably high
|
- End-user productivity loss
- Loss of business
- Organization-wide deployments not feasible
- Computers become more vulnerable over time
- Inability to demonstrate regulatory compliance
|
However, by providing a comprehensive solution for planning, testing, deploying, analyzing, and optimizing software applications, the right Server and Desktop Management program delivers end-to-end capabilities to help enable the seamless deployment of the latest software programs and upgrades. It also dramatically enhances information security by deploying critical security patches and updates.
Server and Desktop Management effectively automates administration in regards to software delivery, asset management, reporting, and configuration management for their desktop and server environment. Leveraging a strong Server and Desktop Management environment will ensure your end-users are supported with proper software installation and configuration management. Administrators benefit from ease of administration through a “point and click” functionality of support. Management of desktops takes place remotely (instead of at the desktop) and installation of software occurs in the background, without the need for user and/or desktop support intervention. More time is spent working on proactive solutions for your organization's computing environment and less time “fighting fires”.
With the right system in place, you will have a management-optimized server and desktop environment with automated remote file transfers, registry manipulation, and desktop inventory scanning. Virus protection enhancements and software upgrades (patch management) are also automated in this way.
Server and Desktop Management services support a full range of desktop needs.
- Asset management
- Patch management
- Software distribution
- Anti-virus management
- Data backup and restore
- Software license management.
- Helpdesk and helpdesk ticketing services
Business Impact of Effective
Server and Desktop Management |
Hard Benefits |
Soft Benefits |
- Data loss prevention
- Higher desktop service levels
- Reduced support costs
- Cost savings through asset and license management
|
- Increased end-user productivity
- Greater ROI on desktop purchases
- Improved software standards
- Enforcement of authorized desktop software
|
Ensynch has significant experience implementing Server and Desktop Management programs that:
- Deliver critical business applications reliably and easily to users in the right place at the right time.
- Reduce software costs and stay compliant by understanding the installed application base and their usage.
- Improve security of your operating environment through increased vulnerability awareness and reliable targeted delivery of updates.
- Deliver enterprise management to the growing mobile workforce through industry standards independent of connection or location.
- Reduce operational costs by fully utilizing the management capabilities built into the operating system.
Request more information about Server and Desktop Management solutions including Microsoft SMS 2003, Altiris 6 Software Delivery Solution, Symantec Enterprise Vault, and PatchLink Update 6.2.
|
|